Specifically Designed & Customized Shopping Malls Loyalty System

Untitled5
Loyalty App Overview Loyalty Mobile App
  • Sign up & Log in
  • User profile
  • Receipt scanning
  • View point
  • Rewards catalogue
  • Redeem rewards
  • Coupon QR Code
  • Transaction history
  • Promotion/mall information
  • Send dispute
  • Support & Feedback

Loyalty Kiosk App

  • Sign up & log in
  • Receipt scanning
  • Check point
  • Send dispute

Loyalty Concierge App

  • Sign up & log in
  • Receipt scanning
  • Check point
  • Rewards catalogue
  • Deduct point
  • QR code scanning
  • Print receipt
  • Electronic signature
  • Send dispute

Content Management System

  • Log in
  • Assign concierge account
  • Create voucher
  • View most redemption
  • Get live redemption update
  • Statistical Analysis (user)
  • Push Notification
  • SMS Notification
  • Reporting
  • Inquiry
  • Receive dispute
  • Feedback

 

Untitled

For User

With Mobile App

  • Scan receipt anytime anywhere.
  • Redeem shopping voucher with accumulated loyalty points.
  • Send redemption dispute to system.

Without Mobile App

  • No problem for user who don’t own smart phone or forget to bring their phone.
  • Just use Identity Card to signup, check points & redeem.

 

Untitled2

For Mall / Complex Owner

With Loyalty Kiosk App

  • Ease of membership registration.
  • Able to scan receipt for those who don’t owned smart phone.
  • Send dispute for failed redemption.
  • Check loyalty points.

With Loyalty Concierge App

  • For customer service officer & members to make transaction.
  • Able to do electronic signature & print receipt for every redemption.
  • Able to check transaction history.
  • Able to scan QR code for verify redemption over mobile app.

 

Untitled3

Customer Earn Points With Loyalty Mobile App

Step 1: Simply scan the receipt with Loyalty App scanner.

Step 2: App will show loyalty details and user to select Accept or Reject the Loyalty Points.

Step 3: Member prompt to scan another receipt or close the application after redemption. System will send redemption details via App or SMS.

 

 

Untitled4

Customer Earn Points With Loyalty Kiosk

Step 1: Login to membership account and click on the scan receipt icon.

Step 2: Place receipt on the scanner. System will scan the receipt automatically and show detected information.

Step 3: Member prompt to scan another receipt or close the application after redemption. System will send redemption notification via App or SMS.

 

Untitled6

Customer Redeem Rewards With Mobile App

Step 1: Select voucher and quantity, User will receive a coupon QR code upon confirmation.

Step 2: Show QR code to concierge app. Click confirm to redeem voucher.

Step 3: Member prompt to sign on the signature page to acknowledge the transaction.

 

Untitled7

Customer Redeem Rewards Without Mobile App

Step 1: Show IC/Passport to customer service officer at concierge area. Key in member identity or insert IC into reader for verification.

Step 2: Customer service officer will check user’s loyalty details and proceed to redeem rewards.

Step 3: Member prompt to sign on the signature page to acknowledge the transaction.

 

 
Contact Us!